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Frequently
Asked Questions
Wedding
Cakes Questions
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When should I reserve your services?
Answer: No matter the wedding service, we recommend
reserving services as soon as you are sure that
you want to use a particular company. While Dessert
Designs can work several weddings in a single day,
we do have limited availability, so we recommend
making reservations as soon as you are confident
you want a Dessert Designs cake. We accept reservations
weeks, months and regularly a year in advance.
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Can I visit to view and taste cakes?
Answer: Most definitely. We welcome meetings
with clients and are happy to schedule a time. For
appointment information, please Contact
us.
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Where are you located? Answer: We're
located in West Nashville in the Hillwood area:
850 Hillwood Blvd, Nashville. Here is a link to
Mapquest where you can view a map: View
Map
Online
Shopping Questions
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How are orders shipped? Answer:
Our cakes purchased online are shipped with short
delivery times to help ensure freshness and to reduce
shipping damage. Our cakes are shipped by UPS or
FedEx services.
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What if we need several cakes shipped to
different locations? Answer: We're happy
to supply quantity orders which are perfect when
need to treat family, friends, or company gifts.
If you would like to order a large quantity (over
10), please phone us and we can work out details
for supplying us with all the shipping addresses.
If you only need a couple shipments, you can place
those orders online. If you are shipping cakes IN
and OUT of the state of Tennessee, please separate
those into separate orders so that we can provide
you with the most efficient shipping possible. If
multiple ship-to addresses are placed in one order
and those addresses are IN and OUT of the state
of Tennessee, the order may require shipping fee
adjustments..
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When do orders ship? Answer: Most
orders ship within 2 business days from order placement.
This is to allow time for the production of fresh
products. If orders are placed late in the day or
on a weekend or holiday, that day should not be
counted as a production day.
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Where do you ship to? Answer: With special arrangements,
we're able to ship to most locations, however our
shopping cart shipping fees are established for
continental U.S. shipping only.
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